ConnectAlarm

Name: ConnectAlarm
Availability: InStock
Rating: 4.2682929039001465 (2548 reviews)
Author: Tyco Safety Products Canada Ltd.

Tyco Safety Products Canada Ltd.

4.3

2.55K reviews

100K+

Downloads

Everyone

About this app

Control and monitor your PowerSeries Neo & PowerSeries Pro alarm security system anywhere, anytime. Whether you're at home, at work on a business trip or on vacation this app lets you control and monitor your alarm system locally and remotely.

With this app, you can:

- Arm & Disarm the alarm system
- View system alarms and troubles
- View status of various system devices
- Bypass system devices
- View history of events with visual verification
- Configure and receive push notifications from the alarm system
- Add/Edit user aliases and PIN codes
- View information per partition
- Configure the date and time of the panel
- Control command outputs
- Customize app screens

To connect to your panel, enter the following parameters provided by your installer:

- Host Address
- Panel ID
- User Code

Updated on

Dec 12, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

App info and performance

This app may collect these data types

Personal info, App info and performance, and Device or other IDs

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.2

2.5K reviews

Georgios Giannikis

August 23, 2022

I finally got a TL280 and started using the ConnectAlarm app. It looks quite good and polished. However it lacks the feature to bypass devices. I watched many youtube videos with tutorials and the instructions ("Swipe left" on a device) do not work. Maybe it's a different app version. In any case, bypassing a zone is a required feature for me. On DSC's page, it says that bypassing a zone is supported. But it's not.

3 people found this review helpful

Tyco Safety Products Canada Ltd.

September 12, 2022

Hello, thank you for your feedback. Please share with us: * your panel ID * server your panel is connected to * application version Email: connectalarm-support@johnsoncontrols365.onmicrosoft.com

Massimo Carelle

July 11, 2022

Really nice app. User friendly indeed. There are 2 issues that prevent me giving 5 stars. 1) When a notification is received it should name the panel given by the user not the panel number. sometimes there are multiple panels on the app so one must now try and remember the panel number. 2) Open zones are shown as troubles. it confuses the user. it should rather be separate and shown as open zones. The app responds very well and is fast. Nice work except the 2 issues. EDIT: The issues above sorte

4 people found this review helpful

Tyco Safety Products Canada Ltd.

July 29, 2022

Hello, thank you for your feedback. Please in case you have issues, write in detail at connectalarm-support@johnsoncontrols365.onmicrosoft.com.

K T

January 31, 2023

A little bit frustrating that there isn't a way to arm with no entry delay (*9 on DSC). The quick arm actions should be an editable section, based on user's preference. Or there has to be a list with more actions. I cannot understand how the night arm -a relatively new functionality- is more important that an older one. Otherwise the app is clean and straight forward. Another helpful functionality that the app should have is a timestamp on the sensors' list indicating the time the sensor closed

2 people found this review helpful

Tyco Safety Products Canada Ltd.

January 20, 2023

Hello, thank you for your feedback. You can arm without delay by holding arm button in the App and selecting appropriate option in the list.